Kathleen Fiorello is Head of US Partner Acquiring & Global Capabilities. In this role, Kathleen oversees all partners and programs in the US for acquiring merchants to accept American Express, including the OptBlue and Aggregator programs. She has been with American Express for over 20 years, including roles in client management, marketing, business development, product management, and as country manager of the Nordics.
Kathleen was previously VP, Payment Consulting in Global Strategy & Capabilities, during which she managed all aspects of merchant acquiring payment strategies including global enablement, leading a team of 130 employees across 21 countries. In this role, Kathleen oversaw third party processor and bank partner relationships, many of which are now OptBlue participants, and most notably led the EMV payment security efforts for Global Merchant Services.